First Group

First Group

Our Vision

Vision graphicWe provide easy and convenient mobility, improving quality of life by connecting people and communities.

FirstGroup is a leading provider of transport services in the UK and North America. Whether for business, education, health, social or recreation – we get our customers where they want to be, when they want to be there. We create solutions that reduce complexity, making travel smoother and life easier.


Our Values

  • Committed to our customers - we keep our customers at the heart of everything we do.
  • Dedicated to safety - always front of mind, safety is our way of life.
  • Supportive of each other - we trust each other to deliver and work to help one another succeed.
  • Accountable for performance - every decision matters, we do the right thing to achieve our goals.
  • Setting the highest standards - we want to be the best, continually seeking a better way to do things.
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