Reporting to the Manager, International Students Office (ISO), the incumbent advises international students and is the key resource person when dealing with immigration authorities. He/she will lead and analyzes complex student cases and recommend the best course of action to students and advisors.

Primary responsibilities

  • Maintain liaison with governmental offices, internal departments and other academic institutions with regards to international students; coordinate the Ministry Audit for international students; represent Concordia on external committees reviewing immigration policy and procedures and advocate for changes in response to international students’ needs.
  • Advise and provide information to international students on immigration, policies & procedures, study and work permits as well as para-academic issues; ensure the Manager is regularly advised of issues and concerns relating to complex cases.
  • Monitor international students whose immigration status or personal situation requires attention.
  • Conduct orientation sessions and workshops; develop and organize special projects and programs at the request of the Manager.
  • Compile and analyze statistics and trends on international issues.
  • Perform other duties as required in support of the operation of the unit.


  • Bachelor’s degree and four to seven years of related work experience.
  • Good knowledge (Level 4) of spoken and written English and spoken French (in order to communicate effectively with faculty, staff, and students and to draft correspondence, documentation, and reports); basic knowledge (Level 3) of written French.
  • Must be a member in good standing with one of the following: Certified Consultant with the Regulated Canadian Immigration Consultant (RCIC) or lawyer or para legal who are members of a Canadian provincial or territorial law society or a notary who is a member of the Chambre des notaires du Quebec.
  • Knowledge of immigration laws and regulations applicable to international students.
  • Basic knowledge of Word and PowerPoint (to create and update documents and presentations) and good knowledge (Intermediate Level) of Access and Excel (to work with databases and spreadsheets).
  • Excellent interpersonal and communication skills with the ability to deal sensitively with individuals and to give presentations.
  • Experience in dealing compassionately with individuals in sometimes difficult personal situations.
  • Ability to multi-task and work under pressure with minimal supervision.
  • Aptitude to work in a service-oriented environment as both a member of a team and independently.
  • Able to work outside normal operating hours for special events.


$70,988.18 - $84,798.44 per annum



Interested applicants must submit a curriculum vitae with a covering letter by January 15, 2019. Please click on the How to Apply button below for further instructions.

IMPORTANT: The language and computer skills of short-listed candidates will be tested.

Concordia University is committed to Employment Equity and encourages applications from women, Aboriginal Peoples, visible minorities, ethnic minorities, and persons with disabilities.

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