Practice Assistant, Accident Benefits

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Aviva Trial Lawyers is currently seeking a practice assistant to support the Toronto office.  As a practice assistant, you will be responsible for supporting our team of lawyers and litigation clerks in the handling of administrative tasks for insurance defence accident benefits matters.



  • Prepare correspondence and legal documents of a technical and confidential nature, including opening letters to insureds
  • Prepare basic legal documents for review by Counsel (Notices of Intent to Defend, Notice of Change of Lawyer, LAT Responses etc.)
  • Open new matter records in matterMANAGER and ACL and ensure accuracy of data entry
  • Ensure quick delivery of incoming communications, such as emails, faxes and mail, to the appropriate recipient
  • Request payment  on all invoices for the team
  • Request filing fees for all new matters assigned to the team
  • Direct incoming files to addressees in a timely manner
  • Document management – binding, printing, copying, burning CD’s and briefing
  • Create and assemble the electronic folder for all new matters assigned to the team
  • Assembling electronic briefing and naming documents according to company naming procedure
  • Monitor and download incoming electronic documents from ShareFile and TitanFile to the correct folders in a timely manner following established naming convention
  • Overflow of dicta-typing and filing
  • Scheduling matters; booking travel; including flights, cars and hotels as needed
  • Train new hires on cheque requisition procedure
  • Prepare closed files for shipment to storage


Experience/Skills Required:

  • Minimum of 2+ years of legal administrative experience in an insurance defence or accident benefits actions
  • Post-secondary accreditation for legal assistant or equivalent experience preferred
  • Excellent computer skills including experience with MS Word, ACL, and Outlook
  • Basic knowledge of the Rules of Civil Procedure and Court forms, FSCO, LAT, Statutory Accident Benefits Schedule
  • Customer-service oriented with superb communication skills
  • Excellent organizational skills
  • Attention to detail with a desire to take initiative
  • Able to work independently with minimal direction and as part of a team
  • Mature work ethic and good sense of humour



Aviva Canada is committed to providing accommodations for people with disabilities during all phases of the hiring process including the application process. If you require an accommodation because of a disability, we will work with you to meet your needs. Applicants need to make their needs known in advance. If you are selected for an interview and require an accommodation, you are encouraged to advise the Talent Acquisition Partner who will consult with you to determine an appropriate accommodation.

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