Manager, Legal Claims

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Intact is the largest provider of property and casualty insurance in Canada and a leading provider of specialty insurance in North America.  From coast to coast, one in five Canadians count on us to protect what matters – their homes, cars and businesses. We’re focused on what matters to our customers. We listen and connect. We make their problems our problems. We strive to understand what they’re going through. We build products with them in mind and offer solutions that help. And we deliver on our promises. We believe that insurance is not about things, it’s about people.

Your Job

This is your opportunity

The Western division of the Legal Claims department requires a full-time permanent Legal Manager to supervise legal counsels based our Vancouver, BC office, a team of approximately 12 lawyers practising in insurance defense litigation.

As a Manager in the Legal Claims team, you will report to the Director, Legal Claims for Western Canada.

We’re proud to have

  • Been recognized in Canada as a best employer and a great place to work (Canada’s Top 100 Employers, Aon Platinum Best Employers, Glassdoor Top CEO 2018, Indeed Top-Rated Workplaces 2018)
  • A comprehensive financial rewards program that recognizes the success of our people
  • An extensive benefits package including an industry-leading share purchase plan
  • An inspiring culture built on our values that encourages inclusivity and celebrates diversity

As the Manager, Legal Claims, you will be responsible for:

  • Overseeing the day to day responsibilities of the In-House Legal Counsel group
  • Establishing and communicating clear performance objectives and continually measuring the progress on the attainment of these objectives
  • Ensuring a high level of employee engagement by continually monitoring overall engagement and creating and executing engagement action plans
  • Assessing the strengths and areas of opportunity for your team and putting forth recommendations for improvement
  • Providing regular and ongoing feedback, mentoring and coaching to your team
  • Identifying key talent and providing ongoing developmental opportunities for the optimization and engagement of our key talent 
  • Leading the recruitment process including but not limited to the interview and selection process and the onboarding of new employees
  • Facilitating regular team meetings, one-on-one’s and huddles to ensure the two-way flow of information
  • Assisting your team to understand and apply policies, procedures and theories
  • Driving change while maintaining effective communication to ensure your team is informed of new initiatives, processes and/or workflows
  • Acting as an advisor and consultant on file related matters including opinions for clients, file strategy and trial preparation
  • Assisting, where needed, in the communication with Claims on trial discussions and other complex file related issues
  • Conducting regular quality review of legal files (QRP) for your team and providing guidance, feedback and training as determined by the results
  • Compiling and analyzing statistics and reports while monitoring and predicting legal trends
  • Leading or participating in project-based tasks as assigned by Director and/or VP Legal Claims
Your Skills

The Requirements

  • LL.B or J.D. degree
  • Member in good standing of the Law Society of British Columbia
  • Minimum 8 years of insurance litigation experience preferred or equivalent relevant experience
  • Minimum 2 years of legal management experience preferred or equivalent relevant experience
  • Strong knowledge of Rules of Civil Procedure, Insurance and related law
  • Proficient in Microsoft Office
Closing Statement

The fine print.

Background Checks
Prior to receiving a job offer, you may be asked to consent to background checks if it’s a requirement for the role. These checks could include: work references, education and credential confirmation, employment verification, identity check, credit report, criminal offence and driver’s license record.

Eligibility to work in Canada 
It’s important that you are eligible to work in Canada at the time an offer of employment is made.  You may be requested to provide proof of eligibility at that time.

We are an Equal Opportunity Employer
At Intact, our values guide everything that we do.  We celebrate our differences and appreciate our similarities.  That’s why we are committed to building an inclusive and inspiring environment for all employees. 

If you are in need of a specific accommodation during the recruitment process, please let us know and we will be happy to provide.

This posting will remain open until a suitable candidate is found.

Similar searches: Full time, Permanent, Lawyer - In House Counsel, Insurance Law, Litigation